Collinson released its Asia Pacific customer engagement and loyalty research report titled ‘The New Rules of Engagement: Customer Expectations Revealed’. Surveying 4,750 respondents across 10 markets in Asia Pacific, the report aims to better understand what consumers in this region expect from brands and companies, as the world enters the “Customer Experience Era”. The report…
Thai Vietjet teams up with Centara offering extra benefits to travellers
Thai Vietjet and Centara Hotels & Resorts have joined hands to launch a marketing partnership, offering special benefits to Thai Vietjet’s passengers and Centara’s customers throughout the year. In line with the new marketing partnership, passengers of Thai Vietjet can benefit 19% discount on Flexible and The Place To Be room rates when logging in as…
AirHelp launches new benefits for AirHelp Plus members
AirHelp, the world’s largest air passenger rights organisation, today announces the launch of a new AirHelp Plus feature: AirPayout Insurance. Under this new scheme, members can receive a guaranteed sum of €100 (approximately £86), payable within a few days of any flight disruption, for delays of more than three hours, cancellations less than seven days…
TSA PreCheck Just Got Cheaper, Here’s A Recap Of The Benefits
Speeding up security screening at the airport in the United States just got cheaper! The Transportation Security Administration (TSA) has recently announced that the enrollment fee for the program TSA PreCheck has been reduced. According to the information presented by the agency, passengers interested in applying for the TSA PreCheck program will now pay $78…
5 benefits of cloud-based hospitality software
There are two main types of property management software: the archaic locally-installed PMS and the cloud-based hospitality software. Since its inception, it has been the aide-de-camp of property owners and property managers to simplify operations that usually take a lot of time and resources. Locally installed property management systems run on computers where the software is…
Southwest Airlines Launches New Fare Class With Various Benefits For Travelers
Southwest Airlines will add a fourth category fare to attract more business travelers and revenue this year. The new fare will cost slightly more than Southwest Airlines’ cheapest tickets but below the airline’s top two fare categories. Southwest Airlines hopes the fare will offer more flexibility to travelers. The airline will call the new fare category…
