Collinson released its Asia Pacific customer engagement and loyalty research report titled ‘The New Rules of Engagement: Customer Expectations Revealed’. Surveying 4,750 respondents across 10 markets in Asia Pacific, the report aims to better understand what consumers in this region expect from brands and companies, as the world enters the “Customer Experience Era”. The report…
Collinson partners with Singapore Airlines to offer passengers Airport Lounge Access
Collinson, a global leader in the provision of airport experiences, loyalty and customer engagement solutions, has partnered with Singapore Airlines (SIA) to offer Lounge Pass to SIA’s customers. This partnership, effective immediately, allows SIA passengers to pre-book airport lounge access for both the outbound and inbound legs of their journeys. All travellers flying with Singapore Airlines and their…