Since the outbreak of the pandemic, domestic air travel has been a driving factor in the recovery of global passenger demand, owing primarily to the early reopening of domestic markets. Many firsts occurred in 2023, as air passenger demand recovered strongly across regions. Domestic traffic reached 2019 levels for the first time in April, with…
Hamad International Airport partners with Atos and Royal Schiphol Group to implement digital passenger assistance kiosks
Hamad International Airport (DOH), in partnership with Atos and Royal Schiphol Group, introduces Passenger Digital Assistance Kiosks to enable seamless journeys for travellers. The kiosks will provide easy access to information, assist in navigation and help passengers through live video calls to customer service agents. Commenting on the new passenger experience, Suhail Kadri, Senior Vice…
Flight UK819 flew Vistara’s 50 millionth passenger from Delhi-Bengaluru
Vistara, India’s finest full-service carrier and a joint venture of the Tata Group and Singapore Airlines, achieved the momentous milestone of flying 50 million customers in just eight years of operations. This achievement signifies Vistara’s exponential growth and demonstrates the trust that customers have placed in the brand. Since its inception, Vistara has continuously strived…
Unruly Passenger incidents increase in 2022 vis-à-vis 2021: IATA
The International Air Transport Association (IATA) released a new analysis showing that reported unruly passenger incidents increased in 2022 compared to 2021. IATA called for more states to take the necessary authority to prosecute passengers under Montreal Protocol 2014 (MP14). Latest figures show that there was one unruly incident reported for every 568 flights in…
Chaos Aboard United Flight As Hallucinating Passenger Assaults Crewmembers
A United passenger was arrested last week after a drug-induced outburst in which he assaulted two flight attendants, damaged part of the plane, and caused several disturbances during the flight. Cherruy Loghan Sevilla was a passenger aboard United Airlines flight 2116 flying from Miami International Airport to Washington Dulles International Airport and was arrested after…
Carnival Cruises Will Make Passenger Boarding Easier Using VeriFLY App
Carnival Cruise Line has confirmed that it will be rolling out the use of the secure travel pass app VeriFLY fleetwide, meaning it will now be used at all of the cruise line’s US homeports. The cruise industry giants, who are celebrating their 50th year in the industry this week, have made the decision to…
Travel restrictions on air passenger travel from Britain and EU to the US is being eased
The White House has confirmed today that it will ease travel restrictions on air passenger travel into the US for fully vaccinated travellers from Britain, the EU and some other countries starting in November 2021. All foreign passengers to the US will need to proof of vaccination before boarding their flight. This replaces the blanket…
