Travel-related rewards and benefits have a strong influence on consumers: Collinson

Travel-related rewards and benefits have a strong influence on consumers: Collinson

Collinson released its Asia Pacific customer engagement and loyalty research report titled ‘The New Rules of Engagement: Customer Expectations Revealed’. Surveying 4,750 respondents across 10 markets in Asia Pacific, the report aims to better understand what consumers in this region expect from brands and companies, as the world enters the “Customer Experience Era”. The report…

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