Travelex, a foreign exchange brand, has launched its first ever bureau at a UK rail station with a new branch at London Paddington. With Paddington connected to London Heathrow Airport via both the Heathrow Express and Elizabeth Line, the new bureau has been opened to offer added convenience for customers travelling from central London to the UK’s flagship airport.
Paddington is the 6th busiest railway station in Great Britain and in 2022/2023 welcomed 55.9million travellers. On average 150 Heathrow Express services carrying 17,000 passengers operate between Paddington and Heathrow each day, while the Elizabeth Line is already carrying 3.5 million passengers a week – well above the anticipated 2m passengers when the line opened in May 2022.
The new bureau offers a full suite of foreign exchange services – including over-the-counter conversion of over 50 different currencies, and ability for customers to purchase a pre-paid Travelex Money Card, and click-and-collect services, as well as two ATMs.
The new bureau is Travelex’s 68th store in the UK, and follows the recent opening of more than 20 new stores across Europe, Asia-Pacific, the Middle East and Brazil, as well as the expansion of Travelex’s ATM click-and-collect service across Heathrow, Manchester and Birmingham airports in the UK.
Richard Wazacz, Travelex CEO, said: “Our company mission is to simplify our customers’ access to international money and our new store at Paddington Station has been designed to do just that. This location offers customers convenience and flexibility for their currency needs whilst travelling to or from Heathrow”
Hamish Kiernan, Commercial Director, Property for Network Rail said: “Ensuring our retail mix provides customers with the best range of brands and services is key to the continued success of our station destinations. This latest letting delivers 100% occupancy for the retail at Paddington. Adding Travelex to our line-up enhances our customer experience both for regular passengers and tourists, and with the addition of click & collect it makes holiday preparation even easier.”
