Can I get a refund if Easyjet or BA cancel my flight?
These are irritating instances for travellers. Thousands have had their journey plans dashed, and the airways are struggling to maintain up with buyer complaints and queries.
Nevertheless, if both BA or Easyjet cancel your flight, you might be entitled to a full refund. Typically, you can do that by visiting the respective web site and apply for a refund and anticipate to obtain this in full inside a week. This deadline was set by European air passengers’ rights guidelines.
However, these are extraordinary instances and each web sites have eliminated this facility from their web site. The hope is that passengers will settle for a voucher to fly someday sooner or later after the coronavirus pandemic is over.
If a voucher doesn’t go well with, you may nonetheless get your refund as is your proper, however it’s essential to telephone the airline. If you may’t get via immediately, don’t fear, you might have a 12 months to use from the date of the flight.
Try these numbers:
Easyjet customer support: 0330 365 5000
British Airways customer support: 0344 493 0787
To rebook a flight name 0800 727 800 from the UK, or +44 (0)203 250 0145 from outdoors the UK.
You might discover it arduous to speak with airways in the meanwhile as they’re experiencing an especially excessive quantity of calls and are additionally in dire monetary straights.
Canada has turn out to be the primary main nation to permit airways to supply journey vouchers relatively than money refunds for cancelled flights.
UK based mostly airways are urging the federal government to do the identical.
Airlines UK, representing British Airways, Easyjet, Jet2, TUI Airways and Virgin Atlantic, has requested the Department for Business, Energy and Industrial Strategy (BEIS) for a “refund holiday” till the coronavirus pandemic is over.
They are searching for a “refund holiday” or be permitted to supply “vouchers” as an alternative.
In the meantime, airways are providing free rebookings do you have to resolve you now not want to journey right now and are completely happy to rebook.
Updates to observe.