Ryanair passengers not entitled to compensation for strike-led delays


When Ryanair passengers had been unable to fly as scheduled in 2018 due to union strikes, they turned to the beleaguered airline for compensation. 

Their airline refused to pay saying that the flight cancellations had been past their management. Nevertheless, the Civil Aviation Authority ordered Ryanair to pay up.

Ryanair fought their trigger within the Court of Appeal who dominated that passengers are not entitled to funds beneath the EU261 compensation guidelines for the disruption as these had been extraordinary circumstances past the airline’s management.

His Honour Judge Iain Hughes mentioned:

As a matter of precept, no airline can management the calls for made on it by a commerce union. All airways, whether or not they’re state-owned or owned by their shareholders, are topic to competing pursuits and can’t merely concede all such calls for as are made on them by commerce unions. 

“Airlines have to consider a much wider vary of pursuits, together with the curiosity of the enterprise itself, the pursuits of passengers, the pursuits of non-striking workers, the pursuits of its house owners and should have regard to the competitors that it faces out there place..   

An airline spokesman mentioned:

Ryanair pays the overwhelming majority of EU261 compensation claims it receives with out dispute, however occasionally Ryanair should reject claims the place we consider an unavoidable disruption is due to extraordinary circumstances.

“While we do not want to disappoint clients, who could have been anticipating EU261 compensation, we should defend such claims as we have now an obligation to all our clients, our employees and the areas we serve to handle our prices responsibly. 

“Failure by Ryanair on this regard would increase fares and cut back selection for all our clients, specifically on regional routes that are disproportionately affected by EU261 prices.

This ruling follows related choices made in Ireland, Spain, Germany, France and Italy. 


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